Services

Since 1978 CSI has been trusted by over 5,000 corporations, medical facilities, and retail locations to provide over One Billion health screenings!

CSI Health System Kiosks are placed at worksites, retail settings, airports, medical facilities, rural locations, etc., and act as self-directed clinics for individuals to use for monitoring blood pressure, weight, Cholesterol, Diabetes, Coumadin and alcohol levels, and can be used for direct connectivity with a Physician using the Telehealth feature with two-way video conferencing. Telephone and Internet access is available nationwide through a toll free number that is established for each client, and CSI will customize a landing page with a client logo and authentication measures to access online scheduling and video tools.

Telehealth / Telemedicine

CSI offers Telehealth on its Health System Kiosks using telecommunications technology to support long-distance clinical health care, patient/professional health-related education, public health, and health administration. These technologies include audio and/or videoconferencing, the Internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.

Telehealth differs from Telemedicine because it refers to a broader scope of remote healthcare services than telemedicine. While telemedicine refers specifically to remote clinical services, telehealth may commonly refer to remote non-clinical services, such as provider training, administrative meetings, and continuing medical education in addition to clinical services.

CSI holds the Patent for Telehealth/Telemedicine (which is any biometric testing and/or information gathered on a Kiosk, counter top device, laptop, etc. that is moved through the Internet to a Platform or Cloud) in addition to the Patent for our revolutionary automated non-invasive methodology for taking blood pressure with unparalleled accuracy, the ADA wheelchair accessible seat with seated weight measurement, and the Patent for a health service and information system and controller with logic to perform, process and store measurements acquired from a user. In addition, CSI has 7 Patents pending in the area of Wellness and Community Health.

Custom Branding

CSI’s Branding Department can assist with custom branding of Health System Kiosks to further enhance the personalized aesthetics and recognition of the customer’s brand.

A Few Samples:

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Program / Software Customization

CSI’s continuing mission since 1978 has been to lead with unique and patented solutions for the needs of the healthcare industry, as well as many other markets. Our software development team offers complete, turnkey installation and service programs for all CSI Health System Kiosks.

Mobile App

Mobile App

The mobile application is a member engagement tool used to encourage registration, completion of health risk assessments, and other surveys. The Mobile App also collects patient reported data or other clinical data and can provide a connection to health care providers.

National Service Network

CSI offers a national service network to maintain CSI Health Systems at peak performance levels. On-site preventative maintenance includes calibration, adjustments, updates, and replacement of parts.

Online Tools

Screening & Billable Encounters

For procedures, tests or professional consultations originating inside the kiosk, CSI collects the encounter or procedure data and processes a claims submission through an EDI clearinghouse or other preferred method of billing. Reporting tools and metrics are offered for all submitted claims. Data can be manually entered for encounters conducted outside of the Health Station’s embedded services.

Eligibility

CSI conducts 270/271 eligibility checks from a client list or through a known payor EDI clearinghouse. The user interface offers layers of security including username/password, photo ID webcam, 4 digit PIN, mag strip cared reader, electronic signature pad, or optional fingerprint scan device,  all of which integrate with real-time eligibility processes.

EDI Platform

CSI’s EDI (electronic data interchange) Platform enables computer-to-computer interchange of strictly formatted messages that represent documents other than monetary instruments. EDI implies a sequence of messages between two parties, either of whom may serve as originator or recipient. The formatted data representing the documents is transmitted securely from originator to recipient via telecommunications or physically transported on electronic storage saving time and money.

Biometric Data

CSI’s Health Systems capture biometric data collected in conjunction with blood pressure, heart rate, cholesterol, A1C, Diabetes, Glucose, Coumadin, and other data as required. Email notification is then sent with a link to a secure PHR/EMR application to ensure compliance with HIPAA requirements for secure access to Protected Health Information (PHI).

Data Transfer

Data interfaces utilize channels that collect, organize, and transfer real-time patient reported data, test data, and clinical data across systems, locations, and communities. The CSI Health Resource System Platform is built on Microsoft IIS web server, using the Microsoft.NET Framework for application development and Microsoft SQL Server for data storage. This architecture provides a robust, scalable, enterprise-class platform for centralizing application development, web services (SOAP or XML over HTTPS), and deep integration with existing administrative and clinical systems. Unlike other, more proprietary architectures, the CSI architecture ensures that administrative and clinical data can be shared across the enterprise with the widest possible variety of data repositories for electronic medical records, personal health records, end user, and administrative applications. As required by HIPAA, all of these data exchanges occur using only SSL-encrypted (HTTPS) and/or secure FTP (FTPS) communications between the Health System, server platform, and external systems.

Personal Health Records (PHRs) / Electronic Medical Records (EMRs)

Powerful CSI technology offers a HIPAA-compliant (HL7) server side management platform enables users to establish a Personal Health Record (PHR) and to store and retrieve health progress over time for personal analysis. This enables the exchange of health information in a standard format beyond the health organization that originally collects and compiles a patient’s information and is designed to share information with other health care providers, such as laboratories and specialists, so they can obtain information from all clinicians involved in the patient’s care. The CSI Platform is deployed in an enterprise cloud to enable the highest level of security, scalability, and reliability.

An Electronic Medical Record (EMR) on the other hand, contains the standard medical and clinical data gathered in one provider’s office. The information stored in an EMR is not easily shared with providers outside of a practice, and a patient’s record may even need to be printed out and delivered by mail to specialists and other members of the care team.

Multiple Language Capabilities

CSI is a unique company that provides both hardware and software through our patented process, which is one-of-a-kind not only in the United State but also the world. We offer translation on our Kiosks for English and Spanish and have translation services available for 17 additional languages.

Custom Surveys

Surveys can be customized in any manner desired to provide information and aggregate reporting as needed. CSI has performed surveys over the past 25 years for major U.S. companies, health systems, and the retail market.

Wellness and Member Engagement

Evidence shows that accessibility to testing and screenings at a convenient location where individuals work, shop, and receive medical care on a daily, weekly, or monthly basis is a critical component of Wellness; and an important key to effective Wellness is engagement and individualized communication. Engaged employees take action to connect to available support resources and take responsibility for managing their health. Wellness, Compliance, and Data must go hand-in-hand.

Health Care Providers

CSI’s open architecture allows integration with any insurance carrier, health care provider, hospital, clinic, behavioral health facility, etc. through Telehealth. We can also help with eligibility and billing and can tie in with providers and physicians to handle the entire process from start to finish.

Privacy

CSI believes privacy is one of the most important features we offer and is a critical element in providing health care to the public. CSI introduced its 9KEX Fully Enclosed, ADA and HIPAA Compliant Virtual eClinic Health System (Patent Pending) in 2012, and all of the CSI Health System Kiosks offer individuals the ability to create and manage their account from the kiosk or their web browser. Multiple levels of user authentication are available including passwords/PIN, mag stripe card, proximity card, RF card, thumbprint, signature, secret question/answer, and facial recognition. Other technologies may be implemented as they become available.

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